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‘Dumb mistake’: Mayfair club Annabel’s gave managers bonus from staff service charge

Exclusive Mayfair members' club Annabel’s faced staff revolt after using over £70,000 of pre-Christmas service charge funds to pay managers' bonuses, with owner Richard Caring calling it a 'dumb mistake' and announcing policy changes. The club has reimbursed hourly workers £103,000 as a goodwill gesture, but some staff plan to protest, demanding the London living wage, more transparent tip distribution, and guaranteed hours instead of zero-hours contracts.